FAQ/Izenda-Update-Best-Practices.md
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1) Set aside any customized files in /Resources - This is typically CSS, but could be HTML or JS.
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-2) Copy the /Resources & /BIN from the Izenda 'Maintenance' download and replace the existing folders
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+2) Copy the /Resources & /BIN from the Izenda 'Maintenance' download and after removing your old /Resources &/BIN directories completely, replace with the new folders.
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-3) Compare customized files from Step #1 to new updated files and copy your customizations to new files one at a time, testing each.
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+3) Compare the customized files from Step #1 to new updated files and copy your customizations to new files one at a time, testing each.
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##Upgrading across point releases (Ex: 6.8.0.1-> 6.9.0.3)