Integration/Tutorials/Installing-Izenda.md
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@@ -153,4 +153,18 @@ The process to install on systems with IIS version later than 7.0 is the same as
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**Permissions:**
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-IIS 7.5 and higher, the default account is called [[ApplicationPoolIdentity|http://www.iis.net/learn/manage/configuring-security/application-pool-identities]]. You can either allow this account access as opposed to using **NETWORKSERVICE**, or you can change your **DefaultAppPool** identity to **NETWORKSERVICE**.
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+IIS 7.5 and higher, the default account is called [[ApplicationPoolIdentity|http://www.iis.net/learn/manage/configuring-security/application-pool-identities]]. You can either allow this account access as opposed to using **NETWORKSERVICE**, or you can change your **DefaultAppPool** identity to **NETWORKSERVICE**.
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+**Troubleshooting:**
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+IIS Management Console: If you cannot find the IIS Management Console, you may need to turn it on. Follow the steps below to turn this feature on.
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+* Open **Control Panel**
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+* Click the "View By" dropdown and select **Category**
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+* Click **Programs**
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+* Click **Turn Windows features on or off**
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+* Expand the **Internet Information Services** tree
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+* Expand the **Web Management Tools** tree
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+* Check the **IIS Management Console** checkbox
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+* Wait for the system to find and install the required files
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+* Start using the Internet Information Services (IIS) Manager
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